‘Diplomacy’ is defined as “the art of dealing with people in a sensitive and tactful way” and cyber diplomacy is a careful extension to that.
Social media is an absolute necessity for individuals, businesses and government organizations. Most major heads of state are present either on Facebook, Twitter and/or other social media platforms. Given the openness of social media platforms, interactions are easy at all levels with these social media channels. It is also easy for heads of state to carry out conversations with each other and/or with ordinary citizens.